Built for Hong Kong clinics

An AI clinic management system built for Hong Kong clinics

Manage patient records, appointments, billing and stock in one place. Use WhatsApp for messages and reminders, assign follow-ups, and review patient information with AI assistance.

No credit card required. Sign up to explore HelloClinic.

Trusted by local clinic teams

Where does your team lose track of the day?

A booking changes, a patient sends a message, or a follow-up is due. Your team needs the record, the next step and the person responsible in one place.

Patient records spread across tools

Visit notes, reports and patient details sit in different files, leaving doctors and the front desk to piece the history together.

Booking changes to keep track of

Confirmations, rescheduling and patient messages arrive separately, so the team has to keep checking what has changed.

Follow-ups without a clear owner

A reminder in a notebook or chat can be hard to track when the next action, due date and person responsible are unclear.

Questions about switching systems

Before changing software, clinics need to understand which records can move, how staff will get started and what support is available.

One workspace for the front desk, doctors and clinic managers

Find patient information, review consultations and coordinate daily work without piecing together separate records and messages.

Patient records

Patient history, notes and files in one place.

Review past consultations, allergies and documents so the front desk and doctors can work from the same patient information.

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AI Assistant

AI assistance for reviewing patient information.

Organize clinical information using patient context for the doctor to review during the consultation.

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Front desk and operations

Patient messages and daily work in one place.

Handle bookings and questions through WhatsApp, assign follow-ups, and manage billing, stock and reports in the same system.

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Keep each step of the clinic day connected

From the first booking to the next visit, give your team a clear record of what happened, what comes next and who will follow up.

Start with the right patient record

Find patient information from the appointment, then review past consultations and files so the front desk and doctors can prepare for the visit.

Review patient information with AI

Organize clinical information using patient context for the doctor to review during consultations and patient discussions.

Keep WhatsApp conversations together

Handle patient questions, booking confirmations and rescheduling in one inbox, with reminders and templates to support communication.

Give each follow-up an owner

Set a follow-up date and owner, record progress and activity, and make the next action clear to the team.

Connect checkout and stock

Manage charges, payments and dispensing records, check stock, batches and expiry dates, then review daily operations through reports.

Plan the move with your team

Discuss available exports, migration scope and staff onboarding before moving daily work to HelloClinic.

AI and WhatsApp in your clinic workflow

Use AI assistance while reviewing patient information and WhatsApp while coordinating visits. eHealth integration is coming soon.

OpenAI

AI consultation assistance

Help doctors organize and review patient information during consultations. Clinical decisions remain with the doctor.

WhatsApp

WhatsApp Business API

Send appointment reminders and handle patient questions, confirmations and rescheduling from the clinic's messaging workflow.

eHealth

eHealth integration (Coming soon)

Planned connectivity with eHealth electronic health records. This integration is not currently available.

Top-tier Data Security & Availability

Designed for clinics that value privacy, encryption, access control, and compliance readiness.

Fully hosted on: Google Cloud
ISO 27001 ISO 27001
ISO 27017 ISO 27017
ISO 42001 ISO 42001
SOC 3 SOC 3
HIPAA HIPAA
GDPR GDPR
System availability over the past 12 months
Automated system monitoring
Median first support response during business hours
Target first human response for critical issues during support hours

Sign up now. Start your free trial.

Explore patient records, appointments and follow-ups with a 14-day free trial. Book a demo to discuss your team's workflow, pricing and data migration before making the move.

Clinic team preparing a HelloClinic trial onboarding workflow

Questions before getting started

What is HelloClinic?

HelloClinic is cloud clinic management software for Hong Kong. It connects the work of the front desk, doctors and clinic managers through patient records, appointments, consultations, billing and follow-ups.

Can we migrate records from our existing system?

We provide data migration support. Share the available exports from your current system so our team can review the formats, fields and attachments with you and confirm the scope before importing records.

What WhatsApp features are included?

The subscription includes WhatsApp appointment reminders, a conversation inbox and broadcast features. Meta WhatsApp message fees are separate; check the pricing page for allowances and additional usage charges.

How does AI assist doctors?

The AI assistant helps organize and review patient information and provides references during consultations. Doctors review the output and remain responsible for clinical decisions, consultation records and prescriptions.

How much does HelloClinic cost?

HelloClinic costs HK$750 per month or HK$7,500 per year per doctor, with no extra part-time doctor fee. One plan includes all clinic management, AI and WhatsApp features. Visit the pricing page for included usage and add-ons.

What usage is included with each doctor?

Each doctor includes 300 monthly Credits and storage for 10,000 files. Credit-based features consume the allowance, and extra Credits or storage can be purchased separately. Meta WhatsApp message fees are charged separately.

What help is available when our team gets started?

Our local team provides workflow guidance, data migration coordination and help with getting started. Discuss your existing records, staff roles and rollout needs during a demo so the arrangements are clear before you switch.

How does the free trial work?

Sign up for a 14-day free trial without a credit card. Explore patient records, appointments and follow-up tasks, then book a demo if you would like help evaluating the workflow or migration options.

How can we manage access to patient information?

HelloClinic supports permissions for doctors, nurses and administrative staff. Review the security page and discuss your clinic's access requirements with our team when planning the setup.

Is eHealth integration available?

eHealth integration is coming soon. Connectivity with electronic health records is planned and is not currently available for use.